Privacy Policy
1. Introduction
Welcome to Ranex (“we”, “our”, or “us”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.ranex.store (the “Site”). By using the Site, you agree to the practices described in this policy.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, such as:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed by third‑party payment providers)
2.2 Automatically Collected Data
When you visit the Site, we automatically collect certain technical data, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referral URL
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing orders and providing customer support
- Sending order confirmations, invoices, and shipping updates
- Responding to inquiries sent to [email protected]
- Improving the Site, products, and services
- Personalizing your browsing experience
- Complying with legal obligations and preventing fraud
4. Sharing and Disclosure
We may share your information with third parties only in limited circumstances:
- Service providers that perform functions on our behalf (e.g., payment processors, shipping carriers, email marketing platforms)
- Legal authorities when required by law or to protect our rights
- Business partners with your explicit consent
We do not sell, rent, or trade your personal data for marketing purposes.
5. Cookies and Tracking Technologies
Our Site uses cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data, subject to legal exceptions
- Object to or restrict certain processing activities
- Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us using the information below.
8. Security
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
9. Links to Third‑Party Sites
The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third‑party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Effective Date”. Continued use of the Site after changes constitutes acceptance of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +1 (980) 363-4037
- Address: 1706 Southeast Chestnut Drive, Charlotte, North Carolina 28268, United States
Effective Date: April 15, 2026